Klang, Selangor, Malaysia
Agensi Pekerjaan Carriera Talent Resources Sdn Bhd
Company Overview
Our client is an established total logistics solution service provider based in Klang. It offers professional logistical solution designed to meet the various needs of importers and exporters. It prides itself with the services it provides its customers with the full backup of solid customer service and support.
Responsibilities:
Promote and sell logistics services to existing and potential clients to expand the customer base.
Identify new business opportunities and gather market intelligence on competitors and industry trends.
Build and maintain strong relationships with customers, shipping lines, freight forwarders, agents, and counterparts.
Handle and coordinate daily freight operations including:
Ocean Freight (Import & Export)
Air Freight
Inland Delivery
Cross Border Trucking
Logistics and Agency functions
Ensure smooth operational flow and timely service delivery to customers.
Handle and supervise specialised cargo shipments such as:
OOG (Out of Gauge) Cargo
Breakbulk Shipments
Ensure accuracy and timeliness of all shipping documentation and operational activities.
Utilise freight forwarding systems and IT platforms efficiently.
Act as the main point of contact for customers and provide excellent customer service.
Resolve customer issues, shipment delays, and operational challenges promptly.
Conduct regular customer visits to understand logistics requirements and develop suitable solutions.
Negotiate effectively with customers, vendors, and business partners to achieve favourable outcomes.
Handle import/export operations and customs-related matters.
Perform any other duties assigned by management.
Requirements:
Minimum 5 years of experience in freight forwarding, with a focus on sea freight.
Experience with main carriers or SOC/NVOCC carriers is acceptable.
Experience in FCL, LCL consolidation, barge services, and forwarder market will be an added advantage.
Strong knowledge of shipping operations, logistics requirements, and market trends.
Good understanding of import/export procedures and customs regulations.
Strong sales, negotiation, communication, and interpersonal skills.
Able to work independently and proactively identify business opportunities.
Good networking and relationship-building skills with shipping lines, freight forwarders, and agents.
Familiar with freight forwarding systems and Microsoft Office applications.
Able to communicate effectively within a multinational business environment.
Proven sales track record will be an added advantage.
Language(s): English and Bahasa Malaysia.
Working Hours: Monday to Friday, 8.30am to 5.00pm
Willing to work at Taman Bayu Perdana, Klang
Interested candidates please send your resume to enquiry@carriera.com.my or call us at 017-3188539.
